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Products/Ingredients/Quality

WHY DO YOU CALL IT CHEESE?
Because it is!
We only work following traditional cheese-making methods of fermentation and ripening.
The only difference is the nature of the milk.

HOW DO YOU MAKE IT LOOK AND TASTE LIKE CHEESE?
By using the same (plant based) cultures and fermentation techniques as animal-based cheese.
The different tastes and textures occur naturally with the different fermenation and aging processes.

WHAT ARE YOUR MAIN INGREDIENTS?
The basis for all our cheeses is:
organic cashew nuts, revitalised water, Himalayan salt, and plant-based cultures.

WHY CASHEWS?
Cashews are a very sustainable option to make cheese from.
For a start, they contain no fibers (contrary to most nuts and seeds), so there is no loss in the production process. That makes cashew nuts a very efficient raw material: we can make 2kg of cheese with 1kg of cashew nuts.
Secondly, cashew nuts grow wildly, and require no extra care or water.
From a health standpoint, cashew nuts are cholesterol-free, are full of vitamins, minerals and antioxidants, such as magnesium, phosphorus, iron, zinc, copper, B vitamins,...

WHERE DO THE CASHEWS COME FROM?
Our main ingredient is cashew nuts. We work with two farms: one in Vietnam and one in Burkina Faso, which are both subjected to yearly controls of working conditions and worker’s rights on sites.

ARE YOUR PRODUCTS GLUTEN-FREE? SOY-FREE? LACTOSE-FREE?
All our products are gluten-free, soy-free and lactose-free.

WHAT IS THE DIFFERENCE BETWEEN THE SOFT WHITE CLASSIC AND THE SOFT WHITE EXTRA?
The main difference is the cashew content: the Soft White Classic has a higher cashew content, and is richer as a result; while the Soft White Extra is lighter and creamier.

IS YOUR CHEESE SAFE FOR PREGNANT WOMEN?
Yes, our cheese is safe for pregnant women.

HOW DO YOU EAT IT?
Like cheese!
It's delicious as is on bread or crackers, but if you want to get more creative, we have a recipe section on our website!

storing/Packaging

HOW DOES THE CHEESE HAVE TO BE STORED?
Keep cool between 2 and 7°C.

HOW LONG CAN THE CHEESE BE KEPT FOR?
See packaging - in general, you'll have around two weeks to eat them from the time you buy or receive them.

CAN I FREEZE IT?
Our cheese is safe to freeze.
You might notice a slight difference in appearance or texture when it defrosts but it's completely safe health-wise!

HOW LONG CAN IT BE KEPT OUTSIDE THE FRIDGE?
It all depends on the outside temperature but if it's over 20°C, not more than a couple hours.

IS YOUR PACKAGING RECYCLABLE?
Our packaging is 100% recyclable. The cardboard banner and plastic cups are made of respectively 100% and 70% of plant-waste. For quality and hygiene reasons, the wrapping paper around our Soft Whites has to be regular cheese wrapping paper, and can not be recycled yet, but we're working on it.

BUYING/ORDERING/SHIPPING

WHY IS IT MORE EXPENSIVE THAN ANIMAL-BASED CHEESE?
Our cheese is organic and artisan made and it comes in recyclabe packaging. Fine quality and sustainability have a higher price point. Besides, we do not benefit from the subsidies that the dairy industry gets, making animal-based milk a very cheap raw material to make cheese with.

WHERE DO I BUY IT?
You can check our store locator for all our physical retailers in Europe.
🇨🇭 To order online in Switzerland, you can use our online shop.
🇫🇷 To order in France, you can use The Vegan Shop.
🇬🇧 To order online in the UK, you can use GreenBay.
🇪🇺 To order online in the rest of Europe, you can order through Alles Vegetarisch.

CAN IT BE FOUND OUTSIDE OF EUROPE?
Not yet.

WHEN I ORDER THROUGH YOUR ONLINE SHOP, DOES THE CHEESE COME WITH COOLING PACKAGING?
Yes, all our orders are sent with insulated packaging, and it’s included in the shipping costs.
The cooling bags that we use are made with recycled paper.

Want to sell our products?

If you’re a retailer and want to sell our products, you can email us at info@newroots.ch.
Or contact our distributors directly:
BioPartner and Veeconomy (Switzerland), Marigold (UK), Mon Epicerie Paris (France), AVE (Germany).